Privacy policy for Sendowo's software services.

1. Overview

Sendowo is a software company that builds custom software solutions, enterprise applications, maintenance services, and software consulting offerings. When you contact us, request support, or discuss a project with us, we may collect and process information needed to respond, deliver services, improve our operations, and maintain secure communications.

2. Information we may collect

Depending on how you interact with Sendowo, we may collect information such as:

• Name, company name, email address, and contact details.
• Project requirements, technical goals, timelines, and budget context.
• Support requests, maintenance issues, and software-related communications.
• Website analytics, browser/device information, and usage diagnostics.
• Files, screenshots, attachments, or documentation you voluntarily share with us.

3. How we use information

• To respond to project inquiries and support requests sent to support@sendowo.com.
• To prepare proposals, consultations, software recommendations, and delivery plans.
• To provide maintenance, issue resolution, and ongoing service support.
• To improve the website, communication flow, and service quality.
• To protect our systems, prevent abuse, and maintain operational security.

4. Cookies and analytics

Sendowo may use cookies or similar technologies to support basic website functionality, understand traffic patterns, and improve user experience. You can manage cookies through your browser settings. Disabling some cookies may affect portions of the site experience.

5. Service providers

We may use trusted third-party providers for hosting, analytics, email, infrastructure, and operational support. These providers may process limited data on our behalf only as necessary to help us run the website, respond to inquiries, or deliver software-related services.

6. Data protection and retention

We use commercially reasonable safeguards to protect information shared with us. No system can guarantee absolute security, but we take care to limit access, use reputable service providers, and retain information only for as long as it is reasonably needed for business, support, legal, or operational purposes.

7. Your choices

• You may request that we update or correct contact information you shared with us.
• You may request deletion of information where appropriate, subject to legal or operational obligations.
• You may choose not to provide optional information, though that may limit how fully we can respond.

8. Children's privacy

Sendowo's website and services are not directed to children. We do not knowingly collect personal information from children. If you believe information from a child has been submitted, please contact us so we can review and address it.

9. Policy updates

We may update this policy from time to time as our website, services, or business processes evolve. Updated versions will be posted on this page with the revised effective date.